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Frequently Asked Questions (FAQ)

General

  1. I've purchased a Royalty Free license for one of your products: do I need to pay for redistributing the control within my applications ?

    No, a Royalty Free license grants you the right to redistribute the control together with your applications without any additional cost.

  2. What is the difference between an Enterprise license and a Royalty Free license ?

    An Enterprise license is suited for deploying an application within a single company or organization, without the need to license every single PC you install it on. To resell the application as part of a larger application, to more customers you need to purchase a Royalty Free license.

  3. What does it mean "one license per developer seat" ?

    Though not enforced by the software, all controls with Royalty Free licenses are licensed per developer. For example, in your company two developers create PDF applications using absolutePDF-Creator Easy with a Royalty Free license: you have to purchase two licenses.

  4. I'm using one of your ActiveX COM controls: do I need to call the Unlock method every time the application starts ?

    Yes, the activation data isn't saved on the PC, so you just have to execute the unlock method with your activation data every time you run use the control in your applications. Please note that if you're using a control with per-installation licensing (like absolutePDF-Creator Easy Workstation or Server license) you'll need to enter a specific activation code based on the serial number of the PC (which you can retrieve with getserial.exe or with the GetSerial method).

  5. I've purchased one or more "license codes" using a volume licensing link. I've used the license code with the application or control but it doesn't activate the product.

    The "license codes" are a way for customers to purchase one or more licenses for products without the need to activate them right away, or to get a discount for volume purchase. Each code may be used just once to generate an activation key for the related product (obviously you cannot buy a code for absoluteTools-SendmailCMD and then activare absolutePDF-Spool CMD with the same code). Just go to
    http://www.abspdf.com/abs_register_code.php
    and follow the instructions: you'll be asked first for the code and a valid email address; if the code is valid and not yet used in the next step you'll be asked for Username, Company and Serial and the system will give you the right activation code (if the email is valid you'll also receive it by email).

 

absolutePDF-Creator Easy

  1. I've used the right serial from the right computer when purchasing the license and still I get Evaluation.

    Try copy and paste from the email with the license you received, maybe it's just a missspelling. Please also note that for a server OS like Windows 2000 Server, Windows 2003 Server and Windows NT4 Server you need a Server or a Royalty Free license, the Workstation license won't work. Also, to help troubleshooting the problem, print out the error message that the Unlock method returns.

  2. I'd like to use font "xxxxxx" in my PDF files. But I get an error...

    Starting from version 1.4.0 we support both Corefonts and True Type Fonts (TTF). Please upgrade to this version to get full TTF and Unicode support.

  3. I have an image "xxxxx.yyy" but the control doesn't accept it

    The control accepts images in the following formats: PNG, JPEG, TIFF.

 

absolutePDF-Spool CMD

  1. How do I register the application ? How do I find the serial to purchase a single PC license ?

    To register the application you have to read the serial launching it from command line without parameters and then enter the information using the appropriate command line. See this KB article for more details. The registration information is saved in the registry and must be enytered only once.

 

absoluteTools-Sendmail CMD

  1. How do I register the control ? How do I find the serial to purchase a single PC license ?

    To register the application you have to read the serial launching it from command line without parameters and then enter the information using the appropriate command line. See this KB article for more details. The registration information is saved in the registry and must be enytered only once.

 

absoluteTools-Sendmail

  1. My sender email is someuser@domain. I can send emails to other users in my domain but I cannot send emails outside of it.

    You'll probably need to authenticate against the SMTP server. Please see method SetSmtpAuth for more information.

 



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